Inside the store they are somewhat quick at helping customers. Do not bother calling though. They never pick up the phone. I've called myself multiple times as well as been in the store with hardly no one there and they just let the phone ring while continuing to talk to each other.
employees do not know they're own policies and have wasted my time on several occasions. i go out of my way to avoid this store.
NO STARS for ALL GameStops across the universe. Horrible policies. Makes me want to kill myself. Hopefully you guys go out of business one day and I’m still alive to see that day. Please stop fueling a horrible business like GameStop. The robbery they commit by paying customers $0.30 for a $60 game is outrageous. Their return policies are garbage. I bought a Nintendo Switch from these clowns. Not even 5 hours old and I tried to get my money back. Now it’s an open box and they can’t sell it as new. BUT Best Buy does it. I wonder why people go to Best Buy first....BECAUSE THEIR RETURN POLICY IS A MILLION TIMES BETTER THAN GAMESTOP’S. Now I see why Best Buy is always sold out of certain things. I believe in the law of attraction and I will manifest your business horribly crashing and burning so that GameStop will be down in the history books as the biggest failure of our time...which is slowly but surely getting there.
Manager is on it! Great customer service
Gamestop is a US Electronics Store based in Aiea, Hawaii. Gamestop is located at 98-1005 Moanalua Rd #229, Aiea, HI 96701, USA.
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